Discover, design, build, launch, run.
Every Vector UX project runs the same five steps: a free 30-minute discovery call that ends with a scenario and a price range; a clickable prototype you approve before code; a build with weekly demos and a staging link from week one; a launch with QA, a Lighthouse 100 target, documentation, and training; and a Care plan or retainer after. One point of contact, replies within one business day.
Discover
A 30-minute call. You describe the work; we ask about volume, tools, and where time goes. You leave with a scenario and a price range. For software, an optional paid discovery maps the workflow and prototypes the fix; it credits to the build.
- A scenario and a price range
- A written summary the next business day
- A yes or a no from us
Design
A clickable prototype you approve before any code is written. Turns come back in 2–3 business days. For websites, this is the full design; for software, every screen the team will use.
- A prototype you can click through
- The sitemap or screen map
- Copy drafts
Build
Weekly demos and a staging link from week one. We build in Next.js on Vercel with tests, and we use AI for the typing so the weeks go to the decisions.
- A staging link that updates weekly
- A demo every week
- Tests on anything that moves money or data
Launch
QA on real devices, Lighthouse 100 on performance, accessibility, best practices, and SEO, an accessibility check, handoff documentation, and a recorded training session for your team.
- A launch checklist, signed off together
- Documentation and a recorded training
- Google and Bing submissions
Run
30 days of support are included. After that, the Care plan ($95/mo) keeps a site running, or a retainer keeps software growing. Changes come back in 2–3 business days.
- Hosting, updates, backups, monitoring
- Small changes in 2–3 business days
- A quarterly review of what to improve
- One decision-maker who can approve in 2 business days
- Your logo, photos, and any brand rules you have
- Access to accounts we will connect (domain, Stripe, QuickBooks, CRM)
- An hour for an interview, or your existing copy
- For software: a walkthrough of how the work happens today
| Channel | Email, plus a shared Slack channel for software projects |
|---|---|
| Response | Within 1 business day, usually the same day |
| Contact | One person, the founder, for the whole engagement |
| Demos | Weekly, 20 minutes, recorded |
| Hours | Mountain time, Monday to Friday |
| Design | Figma, a design system in code |
|---|---|
| Build | Next.js, TypeScript, Tailwind, Postgres, Supabase |
| AI | Claude Code for building; Claude and evaluation sets for AI features |
| Hosting | Vercel, with your own account |
| Forms and email | Resend, Cal.com, GoHighLevel when you use it |
| Quality | Lighthouse, axe accessibility checks, Playwright tests |
Tell us what you're building.
30 minutes, no deck. You'll leave with a scenario and a price range.