Terms & Conditions

01

01

Project Scope and Modifications

At VectorUX, we believe in delivering exceptional designs tailored to meet each client’s unique needs. Before starting any project, we work closely with the client to outline the scope, objectives, and deliverables in detail.

This includes determining the number of pages, design features, timelines, and any additional services required. Once the scope is agreed upon, it becomes the foundation of our collaboration. However, we understand that needs can evolve, and clients may request changes mid-project.

While we strive to accommodate such changes, they may result in additional costs and adjustments to the timeline. To ensure smooth progress, we emphasize clear communication and mutual understanding throughout the design process, maintaining transparency at every stage.

02

Payment and Billing Policy

To maintain fairness and commitment on both sides, we require an upfront deposit of 50% of the total project cost before work begins. This deposit secures the project in our schedule and allows us to allocate resources effectively.

The remaining balance is payable upon project completion and the client’s final approval of deliverables. For ongoing or retainer services, payments are billed monthly, and adherence to the payment schedule is crucial to avoid interruptions in service.

Refunds are generally not offered for completed work or for projects canceled after significant progress has been made.

We value fairness and ensure that all payment-related terms are discussed and agreed upon beforehand to avoid misunderstandings.

03

Client Collaboration and Feedback

A successful project is built on a strong partnership, and we consider clients an integral part of the design process. Clients are responsible for providing all necessary materials, such as branding assets, images, and textual content, in a timely manner.

Delays in providing these resources can impact project timelines, as can delayed feedback or approval on submitted designs. Our process includes up to three rounds of revisions per phase to ensure client satisfaction.

Any additional revisions or changes to approved work may result in extra charges.

By working collaboratively, we aim to deliver results that exceed expectations while staying aligned with agreed timelines and project goals.

04

Ownership and Portfolio Usage

Upon full payment, clients retain ownership of the final deliverables, including all designs and materials created specifically for the project.

However, VectorUX reserves the right to showcase completed work in our portfolio, promotional materials, and case studies to highlight our expertise and attract future clients.

If clients prefer their project to remain private, they must inform us in writing before the final deliverables are provided.

Additionally, concepts, drafts, or preliminary designs that are not selected remain the intellectual property of VectorUX, ensuring clarity in ownership and rights.

05

Support, Maintenance, and Liability

Our commitment to clients extends beyond project completion. VectorUX provides limited post-project support to address any immediate concerns or adjustments.

For ongoing maintenance, updates, or advanced support, we offer tailored agreements to meet specific needs.

While we take utmost care to ensure the quality and functionality of our deliverables, we cannot be held liable for issues arising from third-party software, hosting providers, or external changes that impact performance.

Clients are encouraged to test deliverables thoroughly and communicate any concerns promptly. Our goal is to establish long-term partnerships built on trust, quality, and reliable support.

Not sure if our plans are the perfect fit for you?

VectorUX

All rights reserved.

© VectorUX - 2025

Not sure if our plans are the perfect fit for you?

VectorUX

All rights reserved.

© VectorUX - 2025

Not sure if our plans are the perfect fit for you?

VectorUX

All rights reserved.

© VectorUX - 2025